FAQ

Our minimum order varies from product to product. This applies to all our in-stock jewelry categories including 925 silver, brass, copper, fashion jewelry and healing crystals. For custom made orders, MOQ is higher — typically 50–100 pieces per design.

You can place an order by emailing us at indiajewelry1@gmail.com, messaging us on WhatsApp at +91 931-608-1913, or filling the inquiry form on our Contact page. We'll send you our catalog and pricing, then confirm your order details.

Yes! You can mix different products and categories in a single order. The MOQ of 12 pieces applies per design/style, but you can order multiple designs together in one shipment to save on shipping costs.

Yes, we have a detailed product catalog with photos, specifications, and pricing. Please contact us via email or WhatsApp to request the latest catalog. We update it regularly with new arrivals.

Yes! We highly recommend ordering samples before bulk orders. Sample orders are available at slightly higher per-piece pricing. Contact us to arrange a sample pack.

Yes! All our 925 sterling silver jewelry is BIS hallmarked and certified. Each piece contains 92.5% pure silver. We can provide certification documentation upon request for bulk orders.

We use a wide variety of gemstones including natural semi-precious stones like turquoise, labradorite, moonstone, amethyst, lapis lazuli, and many more. We source directly from trusted suppliers in Jaipur.

Yes, all our healing crystals and gemstones are genuine and natural. We source directly from reputable gemstone suppliers in Jaipur — the global gemstone capital. We do not sell synthetic or fake crystals.

Our brass jewelry is available in gold plating (18K, 22K), silver plating, rose gold plating, antique gold, and antique silver finishes.

We ship worldwide to 30+ countries including USA, UK, Australia, Canada, Germany, France, Italy, UAE, South Africa, and many more.

DHL Express: 3–7 days. FedEx: 3–7 days. EMS: 7–14 days. Standard Airmail: 15–25 days. Delivery times may vary depending on customs clearance in your country.

Yes, we handle all export documentation including commercial invoice, packing list, certificate of origin, and BIS certificates for silver jewelry.

Yes, all shipments are fully tracked. We provide the tracking number once your order is dispatched.

We accept Bank Wire Transfer (T/T), PayPal, Western Union, and other international payment methods. For new customers, we typically require 50–100% advance payment.

Absolutely. We've been in business since 2010 and have served 500+ buyers worldwide. We provide a proforma invoice before payment.

We primarily work in USD (US Dollars). We can also accept EUR, GBP, and AED. All prices in our catalog are quoted in USD.

Absolutely! Send us your sketch, photograph, CAD file, or description. Our design team will review it and send you a quotation and prototype within 10–14 working days.

Yes! We offer complete private label services including custom packaging, tags, logo engraving, and brand identity. Minimum quantities apply.

Sample: 10–14 working days. Bulk production: 3–6 weeks after sample approval.

Every order goes through a 3-step quality check: raw material inspection, in-process quality check during production, and final inspection before packaging.

Please report any damage or discrepancy within 7 days of receiving your order with photos. We will replace the damaged items or issue a credit note.

Yes! We welcome buyer visits to our factory and showroom in Jaipur. Please contact us in advance to schedule a visit.